Meet the Byrum Heating & AC Team! 

Hero Bg

If you wish to assemble a strong brigade of troops, a championship team of players or a successful HVAC company of skilled service technicians, you must properly select and train the right individuals for the job. At Byrum Heating & A/C, Inc., we’ve spent the last 20-plus years refining our hiring process so that our team is comprised of the most talented heating and cooling professionals in the area. When you welcome one of our service technicians into your home, you can expect nothing less than stellar customer service and high-quality workmanship during every call.

Byrum Heating & A/C has built an all-star team of HVAC professionals by:

  • Hiring the most experienced personnel for their respective positions
  • Continuously training our service technicians on new HVAC technologies
  • Monitoring and improving the customer service experience we deliver
  • Ensuring all of our team members adhere to our strict set of standards
  • Asking our customers for feedback and implementing their best ideas
Byrum Heating & Air
Scott Byrum: GM, Founder

Certifications:

  • Mechanical H2, H3, Class I license to do business in North and South Carolina
  • North America Technician Excellence (NATE) Certified
  • Air-to-Air Heat Pump Installation and Service
  • Air-to-Air Air Conditioning Installation and Service
  • North Carolina Universal Refrigerant Certification
  • Two Stage XL16i and XL19i Installation and Service Certifications
  • R22 and R410A Certification
  • XV/XLI Certification Two Stage

Experience:

  • 32 Years experience in Residential, Commercial, and Industrial Design, Installation, and Service
  • Numerous Trade School Classes in HVAC Service, Diagnostic, and Installation
  • TRANE Specialty Training including:
    • Integrated Zoning – Installation and Service
    • Voyager/Precedent Micro-controls
    • Manual D – Duct Design
    • Manual J – Load Calculation
    • Thermodynamics and Troubleshooting
    • TRANE Boot Camp
    • TRANE Scroll Compressors
    • Defrost Controls
    • Variable Speed Technology
Byrum Heating & Air
Chandy Byrum: Controller
Byrum Heating & Air
Kathy Lowder: Sales Coordinator
Olivia Helms: AP, CSR
Byrum Heating & Air
Edwin Castillo: Installation Manager
Justin Comfort Consultant
Justin Carpenter: Comfort Consultant
Byrum Heating & Air
Jason Burnette: Comfort Consultant
Byrum Heating & Air
Holly: Dispatcher
Byrum Heating & Air
Brandi: Office Manager
Hunter Byrum
Hunter Byrum: Service Technician

Experience:

9 Years experience Light Commercial and Residential Installation and Service

Bobby Steele
Bobby Steele: Service Technician

Experience:

Over 30 Years experience Light Commercial and Residential Installation and Service

Certifications:

North American Technician Excellence (NATE) Certified

Jessica Morse: Install Coordinator
Joy Odom: AR, CSR
Eric Byrum
Eric Byrum: Service Manager

Certifications:

  • R22 & 410A Certification
  • XV/XLI Certification Two Stage
  • XL16i/XL19i Certification
  • North America Technician Excellence (NATE) Certified

Experience:

  • 22 Years experience Light Commercial and Residential Installation and Service
  • Skilled in Installation, Service and Diagnostic practices of such HVAC equipment as Gas Fired Furnaces and Equipment, Air-to-Air Heat Pumps and Air Conditioning and Geo-thermal, as well as simple control wiring.
Skip to content