Our Most Recent Service Reviews
WOW, The people at Byrum, don’t miss a beat! Brandi at Customer service has just the right attitude that makes you feel special — That “you” the customer-matters! A quality of service that is extremely hard to find nowadays. Jessica in ...dispatch happily arranged for the prompt and timely arrival of service technicians. Bobby and Dillon did a semi annual maintenance on our 3 units. They were courteous and professional. Top notch all the way. I am posting this review just to make sure that great service (like I received) is acknowledged and does not disappear under the guise of what is “the NEW normal”. . . Companies that provide sub standard services, and then find any excuse to surcharge you. You'll find none of that here!
Prompt, courteous and efficient service.
Replaced my hvac with those guys through Lowe's. Nothing but headaches. The 2nd stage wasn't kicking in and turns out it was wired incorrectly. Nice, Byrum for the win!.....never again.
Have had a great experience with these people. I would definitely recommend them.
Byrum is a great company to work for, with me being prior service I'm accustomed to professionalism and strict guidelines to follow to ensure success. Byrum offers both! I'm blessed to work for such a great company.
When I needed to replace my HVAC system, I got quotes from three different companies. The first company was difficult to work with and vague about their pricing. The second company used a bunch of sales tactics and was really expensive. When I got the ...third quote from Byrum Heating & AC, it was like a breath of fresh air. The salesman Jason was completely straightforward and honest. He made the sales process so much more transparent and simple. He even showed me on his computer how he pieces together an estimate, and I got to see how choosing different options affects the final price (which was significantly less than other companies). And the fact that I could get their 0% interest financing option through Wells Fargo for minimally more than paying cash really sealed the deal. This was a night and day difference from the two other sales experiences I had. The installation went smoothly, and the installers treated my home very nicely. They sent out another technician when installation was done to fill the refrigerant level properly in the AC, and do a final check on the system. I'm very thankful to have found Byrum for my HVAC needs. They have won me as their customer.
When my home warranty was going to make me wait for over a week to have my heat inspected, I called Byrum and they came the same day! I cannot promise that they always have that availability, but they saved our tenants from having to spend a week in a ...freezing house. They were communicative, professional, and extremely quick to fix our unit. Would absolutely recommend!
Awesome fast service.. 👍
Jason came out and found out what we wanted done. He put together a plan and a quote that was very reasonable. Rafi and his partner (sorry, I didn't get her name) were great! They did a meticulous job, neat and professional. Due to issues with our old ...equipment, the process took longer than expected, but they stayed late on a Friday afternoon to get everything done. Everyone was pleasant and professional, even late on a Friday. We will definitely use them in the future and highly recommend them. VERY SATISFIED!